St. Louis Car Wash Properties, LLC
Effective Date: November 7, 2026

St. Louis Car Wash Properties, LLC (“St. Louis Car Wash,” “we,” “us,” or “our”) uses SMS text messaging to respond to customer-service requests. This policy explains how we collect, use, and handle information associated with those messages.

Information We Collect

When you contact us by telephone, leave a voicemail, submit a paper customer-service form, or exchange text messages with us, we collect your telephone number and any information you provide concerning your request. This may include your name, details about your car wash experience, and the contents of your communications.

How We Use Information

We use this information to respond to your request, ask follow-up questions, provide assistance, and maintain records of the customer-service interaction.

Our SMS messages relate only to customer-initiated requests. We do not use this SMS service to send advertisements, promotions, or unrelated marketing messages.

Information Sharing

We use SMS Factory to facilitate text messaging. We share information with that service provider as necessary to deliver messages and support our customer-service communications.

We do not sell or rent your mobile number or customer information, or share it with third parties for their own marketing or promotional purposes. Any SMS consent information we maintain is not shared with third parties for their own marketing purposes.

We may disclose information when required by law.

Retention

We retain customer-service information associated with SMS communications for one year and then delete or destroy it.

Security

SMS messages are not a fully secure or confidential method of communication. Please do not send payment-card details, passwords, Social Security numbers, or other sensitive information by text message.

Your Choices

You may stop receiving text messages by replying STOP. You may also request that we stop texting you by calling 314-329-1740.

For assistance, reply HELP or call 314-329-1740. You may contact us by telephone or mail instead of communicating by text message.

Contact Us

For privacy questions or requests concerning your SMS information, contact:

St. Louis Car Wash Properties, LLC
13650 Big Bend Road
Valley Park, Missouri 63088
Phone: 314-329-1740